We performed a comparison between GeneXus and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that it's very compatible with other tools. The most important feature is getting the developer to focus on the project's business case. It's not about focusing on how I can command this or how I can develop a front end, or how I can work with the advantages. The developer should focus on the business case of the project. No need to focus on connecting the database to the server or connecting the server and the front end. The developer can concentrate on the views."
"With GeneXus, we can create logical representations of transactions in the form of objects."
"The front-end features are the most valuable."
"I like the testing models, which allow me to create unit or interface tests of my programs. It helps us avoid missed deadlines because we can detect all the errors before deploying the new versions of the solution. And I also like the integration with coding managers like DevOps or Jenkins. It enables us to do versioning."
"It is fast in creating systems and connects to the database quickly."
"The most valuable feature is that GeneXus works with several languages. It's possible to develop chatbots and other functionalities."
"The integration module is the most valuable feature of this solution for our business, as it allows our clients to create new systems based on their outdated databases, across all API's."
"I find the implementation process of GeneXus to be easy."
"The product's most advantageous feature is platform innovation."
"Now Platform's best features are collaboration, configurability, and customizability."
"The initial setup is very straightforward."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"The level of automation within the platform is great."
"The main reason that people use ServiceNow is that performance is very good."
"We would like to see more extensions and more user controls added to the front-end of this solution, in order to help developers manage the website."
"The tool needs to be tuned before being used. You need some experience to get the best out of the tool."
"It would be better if GeneXus had a wiki. The developer needs some experience to work with the tools. It would be better if they could improve the community. If we have some problem, I open a ticket that takes us to a board, and I have to describe my issue in detail. If the tools have a general community for us to explore with some videos or some articles, I think that that may help the developer."
"There are issues in integrating it with other solutions."
"It's expensive for a company."
"I told them to add something about Angular. They're already working on adding it."
"The graphical interface could be improved. I also notice some performance problems on hardware that should be more than adequate. GeneXus uses a lot of RAM and other computer resources."
"GeneXus's user interface has room for improvement."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The cost has room for improvement. It is currently expensive."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The pricing model is complex and needs to be both lowered and simplified."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"Bug and defect management are not available in ServiceNow."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
GeneXus is ranked 12th in Low-Code Development Platforms with 13 reviews while ServiceNow Now Platform is ranked 8th in Low-Code Development Platforms with 36 reviews. GeneXus is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of GeneXus writes "Fast, stable, and allows us to model a workflow before developing the screens". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". GeneXus is most compared with Oracle Application Express (APEX), Microsoft Power Apps, OutSystems, Mendix and Magic xpa Application Platform, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our GeneXus vs. ServiceNow Now Platform report.
See our list of best Low-Code Development Platforms vendors.
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