We performed a comparison between Mendix and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the decorative style, model-driven development, and the fact that Mendix validates flows. Mendix is quick to develop because it's a low-code platform. It's very robust, flexible, open, and scalable. It's for a low-code customer. The tooling is also really good and it has mobile capabilities."
"What I like best about Mendix is that it's leading the way for low-code, no-code platforms compared to other solutions in the market."
"It is low code, where the developers can still develop in Java. That to us is very appealing."
"The solution is stable."
"The initial setup is easy."
"It is a development platform which assists in accelerating your developmental lifecycle. This is one of its most valuable features. This solution also offers a good set of components that are readily available."
"Suite allows you to easily and smoothly integrate with pretty much anything. It is also cloud-enabled. It provides a full Cloud Foundry-driven cloud environment with one-click deployment."
"The most valuable features are the integration and UI customization."
"The incident management has been the most useful feature for us."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"In ServiceNow, the best features are the reports. We have more options there."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The initial setup is very straightforward."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"Scalability-wise, it is a very good solution."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"It is expensive."
"There needs to be an increase in the number of the UI components."
"A constraint of Mendix is that you have to look for the required plugins which takes up development time. There are a limited number of Mendix experts in the market."
"I would like to see more documentation as well as how-to documents."
"While the community is great, they need to work on making their direct technical support services better."
"One thing I would like to improve is the support system offered by Mendix. It can sometimes take a while to get the help I need when I'm using Mendix."
"Mendix is slightly less scalable than I'd like."
"It could use a more comprehensive widget creation studio in the IDE."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"ServiceNow Now Platform's automation process needs improvement."
"The price is a bit high and can be a bit of a barrier for some customers."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"The initial setup requires a lot of customization based on the individual company's processes."
"The solution is very expensive."
"Bug and defect management are not available in ServiceNow."
Mendix is ranked 5th in Rapid Application Development Software with 48 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Mendix is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Mendix writes "Low-code, helpful support, and great native mobile capability". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Mendix is most compared with Microsoft Power Apps, OutSystems, Oracle Application Express (APEX), Appian and ServiceNow, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Unqork. See our Mendix vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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