HCL Digital Commerce Reviews

Name: HCL Digital Commerce
Brand: HCLTech
Rating: 3 (6 reviews)

3.4 out of 5

6 reviews
80% willing to recommend

897 followers

What is HCL Digital Commerce?UNIXBusinessApplication
Price:

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

Get the eCommerce Platforms Buyer's Guide and find out what your peers are saying about HCL Digital Commerce, SAP Hybris Commerce, Salesforce Commerce Cloud and more!

HCL Digital Commerce is the #6 ranked solution in top eCommerce Platforms. PeerSpot users give HCL Digital Commerce an average rating of 6.8 out of 10. HCL Digital Commerce is most commonly compared to SAP Hybris Commerce: HCL Digital Commerce vs SAP Hybris Commerce. HCL Digital Commerce is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

eCommerce Platforms

April 2024

Get the category report

Helped 769,334 peers since 2012

Featured reviews

Amman Anup Kumar

Partner at R. Kumar

Apr 23, 2024

I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time. I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time. The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.

Read full review

reviewer1498065

Head of Business Consulting at a computer software company with 1,001-5,000 employees

Apr 10, 2022

There are different use cases such as fashion retail eCommerce and B2B-component manufacturing. We also have B2B Info Commerce that can be reached and browsed by many people, including end-users, but only a specific B2B client can view prices and acquire the product. So, we have very different use…

Read full review

VivekRana

Technical lead at Royal Cyber Inc.

Dec 9, 2022

This is basically an e-commerce packaged solution. It gives you an end-to-end solution for your e-commerce platform for products and it enables the publication of catalogs. I'm a technical lead The value of HCL is that it provides a complete solution and there's no need to develop an application…

Read full review

HCL Digital Commerce market share

As of April 2024, the market share of HCL Digital Commerce in the eCommerce Platforms category stands at 7.2%, marking an increase of 68.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eCommerce Platforms

Key learnings from peers

Last updated May 2, 2024

Valuable Features

"I haven't faced any issues with the product's stability."
"Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

Room for Improvement

"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."