We performed a comparison between HCL Digital Commerce and SAP Hybris Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"I haven't faced any issues with the product's stability."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Has all the modules needed for an order management solution."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"The user interface can be customized."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"The tool supports multiple currencies."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"The product catalog is an area that needs improvement."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The support team should improve the response time."
"The WCS management or content management is not that great."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The stack needs to be improved; they need to start using more new technologies."
"Hybris is not currently using microservices."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. HCL Digital Commerce is rated 6.8, while SAP Hybris Commerce is rated 8.0. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". HCL Digital Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Bigcommerce and Oracle ATG, whereas SAP Hybris Commerce is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Oracle Commerce Cloud. See our HCL Digital Commerce vs. SAP Hybris Commerce report.
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