We performed a comparison between HCL Digital Commerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"Has all the modules needed for an order management solution."
"I haven't faced any issues with the product's stability."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"Ability to quickly add content and manage products along with associated web content easily."
"The solution is quite stable."
"The filters are very useful, and easy to customize. it's very easy to operate."
"The ease of customization is valuable."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"There could be more product integration in the ERP space."
"The solution should have more and faster reporting, as well as better performance."
"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"In terms of application performance, it could be a bit quicker."
"Salesforce's technical support is not as good as Elastic Path."
"Needs better access to code and customizability of the solution."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. HCL Digital Commerce is rated 6.8, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". HCL Digital Commerce is most compared with SAP Hybris Commerce, Adobe Commerce, Bigcommerce and Oracle ATG, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, Adobe Commerce, Oracle ATG, Shopify and Sana Commerce. See our HCL Digital Commerce vs. Salesforce Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.