We performed a comparison between Adobe Commerce and HCL Digital Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."
"Magento is very flexible, and it's one of the biggest e-commerce platforms."
"The customization capabilities of Adobe Commerce are great."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"Has all the modules needed for an order management solution."
"I haven't faced any issues with the product's stability."
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews. Adobe Commerce is rated 8.2, while HCL Digital Commerce is rated 6.8. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Hybris Commerce, Shopify, Oracle ATG and Oracle Commerce Cloud, whereas HCL Digital Commerce is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Bigcommerce and Oracle ATG. See our Adobe Commerce vs. HCL Digital Commerce report.
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