PeerSpot user
API Developer at a tech services company with 10,001+ employees
Real User
The APIGEE SaaS offering is quite stable.​
Pros and Cons
  • "The following features are most valuable: API Management, Analytics, Quota, and the Developer Portal."
  • "Role-based access management needs to be improved. It would also be nice if the solution could be integrated with code versioning systems like Git/Bitbucket."

What is most valuable?

The following features are most valuable: API Management, Analytics, Quota, and the Developer Portal.

How has it helped my organization?

Being an employee of a service-based company, we have implemented the product for different customers.

What needs improvement?

Role-based access management needs to be improved. It would also be nice if the solution could be integrated with code versioning systems like Git/Bitbucket.

For how long have I used the solution?

I have used this solution for more than 2 years.

Buyer's Guide
Apigee
June 2024
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.

What do I think about the stability of the solution?

The APIGEE SaaS offering is quite stable.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and support?

On scale of 1-10, I would rate technical support 8.

Which solution did I use previously and why did I switch?

No, I have not used any other tools.

How was the initial setup?

The on-premises setup is really complex.

What's my experience with pricing, setup cost, and licensing?

As most of the customers say, the tool is a bit expensive.

Which other solutions did I evaluate?

I did evaluate other options.

What other advice do I have?

The tool is good, easy to use, and has good customer support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Digital Native Product Manager at a tech services company with 51-200 employees
Real User
Flexible, customizable, and fairly easy to set up
Pros and Cons
  • "The developer portal is very useful to customers."
  • "The pricing of the solution could be improved upon. We'd like it if it was less costly."

What is our primary use case?

The solution is primarily used for developing and publishing internally IPA (80% of the time). The other 20% of the time the product is used to create and develop an ecosystem with various partners.

How has it helped my organization?

Our clients would best be able to speak to that. As we just assist them in the process, it's not on us to divulge such details.

What is most valuable?

The developer portal is very useful to customers.

The mediation aspect of the solution is very good.

Technical support is pretty good. We are pretty happy with their service overall.

The solution is flexible and offers good customization capabilities.

In general, the product isn't too technical.

What needs improvement?

The pricing of the solution could be improved upon. We'd like it if it was less costly.

The solution needs something that supports real-time streaming.

For how long have I used the solution?

Our customers are users of the solution; we don't use it directly.

What do I think about the scalability of the solution?

There are close to 60 users at the moment. They are from the development team, the application team, and managers mostly.

We have not spoken to our clients about increasing usage or scaling the product. I am unsure of their future plans in that regard.

How are customer service and technical support?

We have used technical support in the past. They have been pretty helpful. There's a mission team that deals with them mostly. I don't have much information beyond that.

Which solution did I use previously and why did I switch?

I am unsure if our clients used a different solution previously. I don't have access to that information.

How was the initial setup?

The initial setup is pretty straightforward. It's not overly complex. A company shouldn't have any issues setting everything up.

We did a hybrid deployment, the entire process took us less than a month. It's not a long, drawn-out process.

What about the implementation team?

We are consultants. We can assist our clients with the deployment process if they need help.

What's my experience with pricing, setup cost, and licensing?

The cost structure could be adjusted to make the pricing more reasonable. If they improved, likely they would ope themselves to many more markets.

What other advice do I have?

We don't directly use the solution we are a service company so we help our customers use the product. We are consultants.

I can't say which version of the solution we're using at this time.

I'd advise other organizations that you have value any solution beyond a price comparison with other API management solutions. You will need to look at APS strategies needed in the organization and the importance of creating API products. Once that strategy is laid out you can put the right resources in place. Basically, everyone needs to have a plan first before investing in an API management solution.

In terms of Apigee, more exposure of the platform to wider stakeholders will definitely help in modeling best practice principles into EPA communication and evolution.

I would rate the product at a nine out of ten.

There's always room for improvement. However, it's not heavily technical. There's a lot of flexibility for developers to bring in customization. It's not rigid. If you have a team looking at APS cases, products, and you, how a corresponding APA team strategy, Apigee as a platform is very good. It's quite a comprehensive option.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Apigee
June 2024
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.
it_user689625 - PeerSpot reviewer
IT Services at a tech services company with 10,001+ employees
Real User
It has helped our organization through data monetization
Pros and Cons
  • "Lifecycle management."
  • "Development IDE, especially for Architect Review."

What is most valuable?

  • API security
  • Lifecycle management
  • Analytics

How has it helped my organization?

Data monetization.

What needs improvement?

Development IDE, especially for Architect Review.

For how long have I used the solution?

15 months.

What do I think about the stability of the solution?

Not on Apigee Edge, but few on BaaS.

What do I think about the scalability of the solution?

No issue with SaaS version.

How are customer service and technical support?

A five out of 10.

Which solution did I use previously and why did I switch?

Yes, scalability was an issue with the earlier tool.

How was the initial setup?

The SaaS version setup is easy. On-premise version seems to be bit complex.

What's my experience with pricing, setup cost, and licensing?

Pricing options need to be chosen on a case-by-case basis.

Which other solutions did I evaluate?

Yes. AWS API, 3Scale, and CA Layer 7.

What other advice do I have?

Implementation success would depend on having a good API architecture and design, using analytics, and following best practices of the lifecycle management provided by tool. Technical implementation should support DevOps, too.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior architect at a tech vendor with 10,001+ employees
Real User
Top 20
plenty of useful features, good technical support, and reliable
Pros and Cons
  • "Apigee is a strong-featured solution. It leads in Gartner Quadrant ratings and it is a full-slated API solution that has the features that an API gateway requires."

    What is our primary use case?

    We use Apigee an API gateway solution. It can be used in many areas or industries. For example, in Indian, the railway and finance sector, or in Australia, for the Oil Industry.

    What is most valuable?

    Apigee is a strong-featured solution. It leads in Gartner Quadrant ratings and it is a full-slated API solution that has the features that an API gateway requires.

    For how long have I used the solution?

    I have been using Apigee for approximately three years.

    What do I think about the stability of the solution?

    Apigee has been stable.

    What do I think about the scalability of the solution?

    I have found Apigee to be scalable.

    We have more customers using Apigee than other API gateway solutions.

    How are customer service and support?

    The technical support for Apigee is very good.

    How was the initial setup?

    There is installation documentation available.

    What about the implementation team?

    We have standard administrators teams for the deployment. We can also receive support from the Apogee team. If we are unsure of the requirement for deployment, we have one person from Apogee for two months and they will do the job and leave afterward.  

    What's my experience with pricing, setup cost, and licensing?

    The price of Apigee could be less expensive. The solution can be purchased monthly or annually. 

    What other advice do I have?

    I would recommend this solution to others, it is a good choice.

    I rate Apigee a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    PeerSpot user
    APIGEE API Developer at a tech services company with 10,001+ employees
    Real User
    It has a very efficient logging system, but deploying revisions need to be more defined
    Pros and Cons
    • "It has a very efficient logging system which is easy to maintain."
    • "Apigee Analytics dashboard is useful to monitor transactions, error percentage, transaction latency, etc."
    • "Maintaining and deploying revisions need to be more defined."

    What is our primary use case?

    I use Apigee Edge to develop and maintain proxy services on REST/SOAP web services. I also monitor transactions over Apigee Analytics.

    How has it helped my organization?

    I develop proxy services for other vendors.

    Apigee is very fast in transferring requests and responses between Northbound systems to Southbound systems. It has a very efficient logging system which is easy to maintain. 

    Apigee Analytics dashboard is useful to monitor transactions, error percentage, transaction latency, etc.

    What is most valuable?

    There are many features, which I have felt are very useful and easy to implement at flows.

    Below are some of the points that I would like to highlight:

    • I like Service Callout, JSON/XML Threat Protection, and JavaScript callout policy. I find them very useful.
    • I found Apigee Analytics dashboard very useful for monitoring.
    • Private cloud architecture
    • Management APIs are very useful, because we can execute them from our server only.

    What needs improvement?

    Maintaining and deploying revisions need to be more defined.

    It would be better to have access to the PostgreSQL Database Tables on monetization.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Chief Architect at a tech services company with 51-200 employees
    Real User
    Lightweight and stable this solution offers a strong gateway solution
    Pros and Cons
    • "It nice and easy for the clients and those using the product to access the product's help resources."
    • "Apigee is a very lightweight solution."
    • "Apigee could do more to make users aware of what is available in the add-ons."

    What is our primary use case?

    Primarily we do the Apigee implementations for the customer. We are more like a service company. We sell the product and consult with the clients about their needs. There are options for the API gateways and we look at the client's requirements, their budgeting, and then we deliver and install the new solution.  

    What is most valuable?

    Apigee makes it nice and easy for the clients and those using the product to access the product's help resources.  

    What needs improvement?

    It would help with Apigee if we could make a list of our assets. If the client knows more about all the extensions they can use to work with through the Google cloud and we have an extensions database it would be easier to let them know what is available and we could do more to recommend Apigee for all different kinds of customer needs.  

    For how long have I used the solution?

    I have been working with Apigee at this company for the past three years.  

    What do I think about the stability of the solution?

    The stability of the product is not an issue.  

    What do I think about the scalability of the solution?

    We have not had any issues with the product scalability.  

    How are customer service and technical support?

    We are actually partners with Google, so we get the best support from them.  

    Which solution did I use previously and why did I switch?

    I did have some previous experience with other products in this category before Apigee, like MuleSoft. The main differences between Apigee and MuleSoft are that Apigee is more lightweight and the licensing is also lesser than the MuleSoft. Based on the use case of big clients, the ones who want more services can get them and because the Apigee solution is more lightweight it offers more possibilities for them to use API solutions.  

    With Apigee you can bring in some adapters to work with things like business rule engines. So those might create more standardization and help make the investment in Apigee more valuable.  

    How was the initial setup?

    I tried to do the initial installation and setup a couple of times. It is straight forward and easy. It is just done by calling a couple of CMA (Connection Manager Agent) commands and you can get it up and running.  

    What other advice do I have?

    What I would recommend for clients who are considering this type of solution depends on the customer's use cases. Since we are Google partners we generally go with Apigee as the solution. But if the client insists that there has to be a lot of orchestration and other integrations need to be done, then we will go with MuleSoft.  

    On a scale from one to ten where one is the worst and ten is the best, I would rate Apigee as somewhere around an eight.  

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    PeerSpot user
    Architect at a tech vendor
    Real User
    Highly scalable from any initial topology to horizontal extension
    Pros and Cons
    • "Highly scalable from any initial topology to horizontal extension"
    • "Easy interface to monetize and deliver APIs with very easy integration for third-party development environments/delivery."
    • "Technical support model for OPDK should be more exposed and mature in terms of providing support during installation, run, and debug of Apigee in production on OPDK mode."

    What is our primary use case?

    Ease of use during development, deployment, discovery, and usage of Developer portal.

    A mature end-to-end model for API distribution and revenue earned through monetization.

    How has it helped my organization?

    One unified solution for different LOBs. Easy interface to monetize and deliver APIs with very easy integration for third-party development environments/delivery.

    What is most valuable?

    • Flexible setup
    • Pricing and license cost for end-user delivery/ distribution model
    • Both on-premise and cloud deployment models are available.
    • Highly scalable from any initial topology to horizontal extension.

    What needs improvement?

    Technical support model for OPDK should be more exposed and mature in terms of providing support during installation, run, and debug of Apigee in production on OPDK mode.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Architect at Masterworks
    Real User
    Builds API proxies for securing targeted back-ends with an emphasis on CI/CD
    Pros and Cons
    • "We use it to build API proxies for securing targeted back-ends with an emphasis on Continuous Integration/Continuous Development (CI/CD)."
    • "I would like them to add features, such as caching and mediation policies."

    What is our primary use case?

    We use it to build API proxies for securing targeted back-ends with an emphasis on Continuous Integration/Continuous Development (CI/CD).

      How has it helped my organization?

      It has been a potential source of mission-critical customers.

      We expect to gain new business opportunities upon providing Apigee services to customers.

      What is most valuable?

      What needs improvement?

      I would like them to add features, such as caching and mediation policies.

      For how long have I used the solution?

      Less than one year.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
      Updated: June 2024
      Buyer's Guide
      Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.