PeerSpot user
Digital Finance and IFRS 17 Capabilities at a insurance company with 10,001+ employees
Real User
Flexible, allows for fast user engagement, and the technical support is responsive
Pros and Cons
  • "The flexibility allows you to quickly run a cloud-native application architecture."
  • "The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake."

What is our primary use case?

We've got quite a large technology footprint and I'm looking after the integration of our banking platform with our payment systems.

What is most valuable?

The REST API allows for faster user engagement.

The flexibility allows you to quickly run a cloud-native application architecture.

What needs improvement?

The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake.

Pricing is an area that can be improved, as it is a little on the higher side. It is more expensive when you compare to open-source products or other vendors.

I think it would be helpful if Apigee had support for voice-activated activities, rather than having to type.

More intelligence in terms of being able to learn from previous activities would be a good addition in the future.

For how long have I used the solution?

I have been using Apigee for about two years.

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What do I think about the stability of the solution?

Apigee is used on a daily basis in our payment systems.

What do I think about the scalability of the solution?

It has performed relatively well from a scalability perspective.

We have about 15 users in the company. They are a mixture of engineers, architects, and administrators, with the majority being architects.

How are customer service and support?

In cases where we have a problem and need support, we have an agreement in place with the vendor to help us navigate through it. They are good and respond to our issues quickly.

Which solution did I use previously and why did I switch?

Apigee was our first choice for this type of product.

How was the initial setup?

The initial setup is of medium complexity. End-to-end, we took about a week to get everything ready. This included the account, the proxies, the target endpoints, etc.

What about the implementation team?

We received assistance from the vendor for our implementation.

Our in-house team is responsible for routine maintenance. This includes backup support, uptime support, patching, applying of certificates, etc. It is an ongoing activity and we also work with the business to continuously improve the integration, so that they are getting the value of the capability of Apigee.

What's my experience with pricing, setup cost, and licensing?

My understanding is that there are costs in addition to the standard licensing fees.

What other advice do I have?

My advice for anybody who is considering Apigee is to first do research and an analysis of what they want to use it for, including specific use cases. It is a good tool but it is important to have well-defined requirements to avoid a high implementation cost and rework.

The requirements have to be very well documented and understood by all parties, especially those who will be involved in implementing it. Following this approach is an important step to getting a good return on investment.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohammed ALDOSARI - PeerSpot reviewer
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Real User
Top 10
Good customization, integration, and reliability
Pros and Cons
  • "Technical support has been decent."
  • "We need better performance monitoring."

What is our primary use case?

This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.

What is most valuable?

The solution offers good customization. It's very easy to customize in general. 

You can integrate with things very well. 

The caching is good.

You can add basic flows with ease. 

The Google CMS is a great tool. 

The solution is stable. 

Technical support has been decent. 

What needs improvement?

We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster. 

It's not using SPA, single page applications, like Angular. 

There isn't very good monitoring right now. We need better performance monitoring.

We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front. 

What do I think about the scalability of the solution?

We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff. 

The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall. 

How are customer service and support?

We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different product previously. 

How was the initial setup?

I didn't handle the deployment. I don't handle that aspect of the solution. 

We do have a team that manages and administers the solution. 

What about the implementation team?

There might have been some assistance from the Apigee support team during implementation. 

What's my experience with pricing, setup cost, and licensing?

The pricing isn't something that I deal with. I don't know the exact cost. 

Which other solutions did I evaluate?

We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera. 

What other advice do I have?

I am using the latest version of the solution. 

I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.  

So far, I'd rate the solution eight out of ten. It has a high rating on Gartner. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Apigee
May 2024
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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PrakashMuthuswamy - PeerSpot reviewer
Solutions Architect at HCL Technologies
Real User
Top 5
Comprehensive and flexible solution
Pros and Cons
  • "Apigee's best features are flexibility and breadth of capabilities."
  • "The initial setup for the on-prem solution is a little complex."

What is our primary use case?

I mainly use Apigee to allow partner applications to consume services outside their organizations, for security, and for creating API proxies.

What is most valuable?

Apigee's best features are flexibility and breadth of capabilities.

For how long have I used the solution?

I've been using Apigee for three to four years.

What do I think about the stability of the solution?

Apigee is stable.

What do I think about the scalability of the solution?

Apigee's scalability is one of its main advantages.

How are customer service and support?

Apigee's technical support is really good, and they have a community forum where we can ask questions and get help.

Which solution did I use previously and why did I switch?

We previously used WSO2.

How was the initial setup?

The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided. The hybrid version takes one or two days to install, but the on-prem version takes a minimum of a week.

What about the implementation team?

For on-premises, a consultant is required to install.

What other advice do I have?

Apigee is a good product, and I would recommend it to others. I would rate Apigee eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Supervisor at a hospitality company with 10,001+ employees
Real User
Solid, stable product for home use but the user interface needs some work
Pros and Cons
  • "I use it because it's simple, it automatically updates, and It hasn't given me any issues."
  • "Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration."

What is our primary use case?

I use it at home to scan my local drive for malware or viruses. 

What is most valuable?

I like Apigee's automatic plates.

What needs improvement?

Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration. Regarding features I'd like to see, they could add self-recovery from the last hour, the last day, etc.

For how long have I used the solution?

I've used Apigee for around five years.

What do I think about the stability of the solution?

The stability and performance are both pretty good. However, I have an FFD disc, so I don't see the scans anymore. They're all done overnight.

What do I think about the scalability of the solution?

The version I'm using isn't scalable. It's not the professional version. 

How are customer service and support?

I have never called Apigee support. I haven't had any issues.

How was the initial setup?

Installing Apigee is very simple and only takes two or three minutes.

What's my experience with pricing, setup cost, and licensing?

The home version is completely free.

What other advice do I have?

I rate Apigee seven out of 10. It's a good tool, but not a fantastic tool. I use it because it's simple, it automatically updates, and It hasn't given me any issues. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Boga Raju - PeerSpot reviewer
Software Engineering Trainee at Innominds
Real User
Top 20
User-friendly, reliable, and issue-free
Pros and Cons
  • "The solution is stable and reliable."
  • "I don't have any notes for improvement."

What is our primary use case?

We just started with the solution and are learning about its functionality and use cases right now. It's a requirement in our company that we have a tool of this nature.

What is most valuable?

There is less CLI needed compared to other options. It's more user-friendly and easier to navigate. 

Everything is working well. We haven't had issues. 

The solution is stable and reliable. 

What needs improvement?

I don't have any notes for improvement. I don't need any extra features. 

For how long have I used the solution?

I just began using the solution. 

What do I think about the stability of the solution?

The solution has been stable. We haven't had issues since we started using it. There are no bugs or glitches and it doesn't crash or freeze. 

What other advice do I have?

We are using the latest version of the solution. We're new to the product. I'm not sure which deployment we are using. 

I'm a customer and end-user. I'd recommend it to others. So far, using it has been very helpful.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Solution Architeect at a tech services company with 501-1,000 employees
Real User
Very functional with a lot of flexibility
Pros and Cons
  • "Great flexibility with its features."
  • "Could be more user friendly."

What is our primary use case?

We are customers of Apigee. 

What is most valuable?

This solution offers a lot of flexibility in its features. Other tools like IBM Data Power have limited capability when it comes to features like data control, VPN management and monitoring. 

What needs improvement?

I think the portal could offer a better user experience. It's functional and does what it's supposed to but it's not user friendly. I'd also like to see better routing features. Currently routing is limited and the setup is complicated. From a VPN management perspective, I think we would like to have more user training available, particularly for advanced users, without having to pay. There is generally a learning curve for advanced usage and configuration, and troubleshooting is a steeper curve. Whenever we have an issue, we're dependent on support. We'd like our personnel to be better trained by Apigee so we can handle issues in-house. 

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

The solution is stable and, from an enterprise perspective, it can handle volume which is important for us. 

How are customer service and technical support?

We have good support from Google. They provide onsite support and everything is available to us. We are happy with the support.

How was the initial setup?

The initial setup is quite easy. 

What other advice do I have?

I recommend this solution. Apigee offers a month free usage so you can play around and explore the product and then make a decision. We had a good opportunity to test things out before purchasing the solution. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user684582 - PeerSpot reviewer
API Management lead architect at a financial services firm with 10,001+ employees
Real User
The Edge engine provides powerful, integrated analytics, which are noteworthy
Pros and Cons
  • "API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features."
  • "Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach."

What is most valuable?

API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features. Also, like the completeness of the CLI and admin REST services, the Edge engine provides powerful, integrated analytics, which are noteworthy.  

What needs improvement?

Initial setup was not trivial for customer-managed topology.  Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach.

For how long have I used the solution?

Not in production, we are still evaluating.

What was my experience with deployment of the solution?

Nothing serious; just a bit complex.

Which solution did I use previously and why did I switch?

We currently use WSO2 API Manager version 1.9x in production, but the solution is no longer meeting our needs.

How was the initial setup?

If you deploy a 6-node+ topology, there are many steps required for initial setup. I feel most of this setup complexity is limited to the initial install, and the future auto-scaling of the gateway workload will be an easier/smoother experience

What about the implementation team?

Setup was done by an internal team with some coaching by the vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GurbachanSingh - PeerSpot reviewer
GurbachanSinghService Delivery Manager at a tech services company with 10,001+ employees
Real User

Evaluating different API product

Technical Architect at a tech vendor with 10,001+ employees
Vendor
Top 20
Has improved our performance with great features such as out-of-the-box policies
Pros and Cons
  • "This is a front-layer gateway that helps to improve our overall performance."
  • "Integration should be improved."

What is our primary use case?

We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google. 

How has it helped my organization?

Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us. 

What is most valuable?

Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features. 

What needs improvement?

Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.

For how long have I used the solution?

I've been using this solution for over six years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product. 

How are customer service and support?

On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house. 

What other advice do I have?

Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good. 

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.