We performed a comparison between Adobe Commerce and Shopify based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"The platform provides an easy way to customize its features."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"The customization capabilities of Adobe Commerce are great."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"The most valuable feature is its strong SEO capabilities."
"It has a brilliant inventory system to help you manage your store."
"For the initial setup phase, many online tutorials are available, making the process easy."
"Shopify can be used without any coding knowledge."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"Should have a way to communicate properly with the team that builds the platform"
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The product needs to improve its security. Also, they need to improve B2B features."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"Many of our clients complain because it's costly and not an open-source."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"The order processing and saving of the changes for the product should have automatic functioning."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. Adobe Commerce is rated 8.2, while Shopify is rated 8.4. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Hybris Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas Shopify is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Oracle ATG, Zoho Commerce and Fabric Commerce Platform. See our Adobe Commerce vs. Shopify report.
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