We performed a comparison between SAP Hybris Commerce and Shopify based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"The user interface can be customized."
"The tool supports multiple currencies."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"We have found the B2B, B2C and D2C very valuable."
"The most valuable feature is its strong SEO capabilities."
"Shopify can be used without any coding knowledge."
"It has a brilliant inventory system to help you manage your store."
"For the initial setup phase, many online tutorials are available, making the process easy."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"The support team should improve the response time."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"Many of our clients complain because it's costly and not an open-source."
"The order processing and saving of the changes for the product should have automatic functioning."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. SAP Hybris Commerce is rated 8.0, while Shopify is rated 8.4. The top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". SAP Hybris Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas Shopify is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, Zoho Commerce and Fabric Commerce Platform. See our SAP Hybris Commerce vs. Shopify report.
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