We performed a comparison between ADP Workforce Now and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution."
"The most valuable feature to me is performance management because we just started using that."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature is Organizational Management (OM)."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"I think HCM was the most stable for me...It is a very scalable product."
"Customers can create custom infotypes to store any custom data points."
"The tool's best feature is SAP SuccessFactors."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"We have managed to consolidate our payroll for all India operations on this platform."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"It takes a long time to apply an update patch to the system."
"SAP HCM needs to improve its UI."
"There needs to be a renovation of the interface and functionalities of the talent management modules."
"Its reporting feature could have customization options."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"Reports need to be added on the time management side."
"The product's learning and development features could be better, including new exclusive LMS tools."
ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while SAP HCM is ranked 4th in Benefits Administration with 47 reviews. ADP Workforce Now is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and isolved, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and ZingHR. See our ADP Workforce Now vs. SAP HCM report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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