We performed a comparison between AgilePoint and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's workflows are its most useful feature."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"The initial setup of AgilePoint was very easy."
"AgilePoint's most valuable feature is process management."
"I like the design and the integration capacity. It's also easy to use."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"Now Platform's best features are collaboration, configurability, and customizability."
"In ServiceNow, the best features are the reports. We have more options there."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"It could be more flexible, but it's already a good solution for the designer."
"They should add more information about functionality."
"The solution should be able to support Docker. This would help make scalability easier."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"ServiceNow Now Platform's technical support needs to improve."
"The UI is not intuitive."
"The cost has room for improvement. It is currently expensive."
"The pricing model is complex and needs to be both lowered and simplified."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"They should reduce the solution's cost and make it more affordable for buyers."
AgilePoint is ranked 23rd in Rapid Application Development Software with 5 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. AgilePoint is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of AgilePoint writes " An affordable tool to create workflows requiring an easy initial setup phase". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". AgilePoint is most compared with Microsoft Power Apps, Mendix, OutSystems, Nintex Process Platform and Appian, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and SS&C Chorus. See our AgilePoint vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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