We performed a comparison between SOTI MobiControl and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the group policy management feature, which performs application monitoring and device enrollment."
"The solution is stable."
"It is a very stable and scalable cloud-only solution."
"Stable product that's easy to set up compared to other MDM products."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The most important thing for me is the autopilot feature."
"The main advantage is that Intune performs its intended functions effectively."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"I've really enjoyed the use of the file sync when I'm administrating version control in my program."
"One of the most valuable features is the ease of moving items from one configuration to another; it's a Windows-like setup. Also, the admin console is very easy to manage and to move through."
"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"We've found the solution to be easy to use."
"We've configured single sign-on for two or three enterprise customers, and it works very well."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"We can do single sign-on and make use of the same user account to log into multiple applications."
"The product enables us to access our internal applications from anywhere in the world."
"The platform makes the mobile device management process straightforward to handle."
"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
"For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves."
"There can be more logs. I do not have any other requirements."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"Microsoft Intune fails a lot when it comes to device compliance."
"Intune does not provide real-time visibility."
"It's only good for a Microsoft environment."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"SOTI MobiControl could improve by being more user-friendly."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
"For the most part, the application deployment works well. Occasionally, when moving a gun, we'll see that we have to manually intervene, when working with the setup."
"The only downside to the solution is that the dashboard is very confusing."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"Cost of licensing is quite high."
"Technical support needs to be more responsive to our requests."
"We'd like more useful support."
"The length of time it takes to deploy an application could improve."
SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. SOTI MobiControl is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". SOTI MobiControl is most compared with 42Gears SureMDM, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, ManageEngine Endpoint Central, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our SOTI MobiControl vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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