We performed a comparison between IBM MaaS360 and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"Stable product that's easy to set up compared to other MDM products."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"Intune enables us to manage our devices from anywhere."
"Autopilot is the most valuable feature."
"The stability is good."
"The product’s most valuable feature is email, browser, and application security."
"It can change policies based on geolocation or schedules."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The solution is easy to implement."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The implementation phase of IBM MaaS360 was pretty easy."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"The admin part, where I'm adding users, is not too bad. It's easy enough to use."
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."
"The other feature, that I have got to say is just leaps and bounds ahead of SOTI's competition, is the remote control feature. It's a true admin remote-control, so we don't have to have somebody on the other side of the device allowing us access to the device... We're able to pull up a tablet or phone and take pictures of it and we can actually videotape what's going on, on the device itself, and that's been huge."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"It has a user-friendly menu that helps manage special purpose devices for security."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"There is room for improvement in integration and security as well."
"The UI has room for improvement."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"User interface is basic and not very intuitive."
"Can be added process of export/import environment configuration to simplify any migration processes."
"The user experience really isn't so good."
"They should allow for the building of custom reports with graphics."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"There could be a feature for user ID management."
"I have used Microsoft Intune but it is more complicated than SOTI MobiControl."
"I would like them to improve the process of enrolling Android devices. It's much more difficult to enroll Android devices than it is Windows CE devices. There are a lot more steps required."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"Its user interface needs to be improved."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. IBM MaaS360 is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, ManageEngine Endpoint Central and Scalefusion. See our IBM MaaS360 vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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