We performed a comparison between Amazon Cognito and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cognito speeds up our development and saves us time."
"The federation is one of the most efficient features as the pricing is competitive."
"One of the key benefits of this software is its ease of integration with a wide range of applications, including mobile apps and web applications. This simplifies the process of integration, and it can be seamlessly incorporated with Azure, Kubernetes, and other software systems."
"This is a scalable solution. If our app or general usage increases, this solution can support it."
"The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility."
"The most valuable feature of the solution is its swift authentication."
"They offer a permission tool to help us manage multi-factor authentication."
"The most valuable features of Amazon Cognito are OTP validation and email validation."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The support is good and prompt."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"I like the way it is handling authentication and authorization."
"The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."
"The MFA related to the solution's side is nonexistent."
"In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."
"Amazon Cognito could improve by simplifying the configuration."
"I believe this product could improve by enriching user profiles."
"Amazon Cognito’s UI needs improvement while onboarding new users."
"What I found generally lacking in AWS is privileged access management (PAM)."
"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"Automatic Deployment needs improvement. it could be made easier."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The identity management model needs a bit of improvement."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's documentation is not very good, and they do not give more details."
Amazon Cognito is ranked 6th in Access Management with 9 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. Amazon Cognito is rated 7.6, while ForgeRock is rated 8.0. The top reviewer of Amazon Cognito writes "Good integration with AWS services but not feasible for B2C because MFAs are nonexistent". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Amazon Cognito is most compared with Auth0, Microsoft Entra ID, Cloudflare Access, Okta Workforce Identity and CyberArk Privileged Access Manager, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Okta Customer Identity. See our Amazon Cognito vs. ForgeRock report.
See our list of best Access Management vendors.
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