We performed a comparison between AppDynamics and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics is the preferred choice over BMC TrueSight Operations Management due to its wider range of valuable features such as release management capabilities, building dashboards, and providing business insights. It is also more scalable, stable, and easy to use with the ability to monitor applications of different technologies and manage log files. Despite both products having areas for improvement, AppDynamics has received more positive feedback overall and is considered worth the investment despite its higher pricing model.
"AppDynamics is scalable."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."
"I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find."
"It helped to find quick solutions for specific business transactions."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The solution has a very good business event manager tool."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"We can verify uptimes as another source of keeping devices in compliance."
"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."
"This solution is expensive."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"There could log management features included in the product."
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."
"When you have high stress of visits I do not know if you are more stress because of the amount of visits or because you have to wait eternal 60 seconds to find out it things are going well or you already have mess."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"BMC's online documentation is often incorrect or incomplete."
"It would be better if the initial setup and deployment were more straightforward."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The solution is overly complex."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
More BMC TrueSight Operations Management Pricing and Cost Advice →
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. AppDynamics is rated 8.2, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Azure Monitor. See our AppDynamics vs. BMC TrueSight Operations Management report.
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