We compared BMC TrueSight Operations Management and Zabbix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: BMC TrueSight Operations Management's initial setup can be complex, depending on the environment and prerequisites, while Zabbix can range from easy to complex depending on technical skills and infrastructure. BMC TrueSight Operations Management is considered to have high pricing, suitable for enterprise customers, whereas Zabbix is free and open-source. The ROI of BMC TrueSight Operations Management is uncertain, while Zabbix has provided a return on investment for users, especially large enterprises. Customer support for both varies, with mixed reviews for BMC TrueSight Operations Management and varying experiences with Zabbix's support.
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"BMC TrueSight Operations Management is easily scalable."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It is a scalable solution."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"I believe that the ease of use and UI is great"
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"We are able to do problem determination on runaway processes."
"There is less computing power needed for scaling."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The most valuable feature is the support for monitoring Cisco switches."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"The most valuable feature is service assurance."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Deployment requires lots of resources (servers). It has too many consoles."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"BMC's online documentation is often incorrect or incomplete."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC TrueSight Operations Management could improve the reporting."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The product could be more secure and more stable."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"The performance reporting could be improved."
"Documentation terminology could be improved."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. BMC TrueSight Operations Management is rated 8.2, while Zabbix is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and SolarWinds Server and Application Monitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our BMC TrueSight Operations Management vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
