We performed a comparison between Appian and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is helpful."
"It reduces development time in half making us more efficient."
"This is the most complete solution of its kind."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"The tech support is quite good."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"We can see that its competitive ability is quite good."
"The most valuable feature is that it is easy to use."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"I wouldn't say their response time is long, but it could be quicker."
"It would be nice if you could create your own customized apps when the business needed them."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"My only request is that they decrease the license costs."
"The graphical user interface could be easier to use. It should be simplified."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"I would also like for it to be NLP-based."
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
Appian is ranked 3rd in Process Automation with 57 reviews while WorkFusion is ranked 14th in Process Automation with 30 reviews. Appian is rated 8.4, while WorkFusion is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our Appian vs. WorkFusion report.
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