We performed a comparison between Blue Prism and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process."
"The technical support is very good."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."
"The multi-bot architecture is very flexible."
"Blue Prism is a great enterprise and it has offered the solutions that I have been needing in order to give my organization an RPA."
"The most valuable feature of Blue Prism is the control and development of the processes from one location."
"Blue Prism is very good at doing background processing."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"The most valuable feature is that it is easy to use."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"WorkFusion's SAP integrations are really good."
"In our opinion this group are the leaders in providing RPA solutions."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"If this solution had a framework for exception handling then it would be very helpful."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"Everyone uses Workday and Salesforce and all that stuff. If they had specific plugins to interact with these enterprise tools, that would be very helpful."
"Developing is more time consuming than with other products."
"There are some new tools on the market that work better than Blue Prism. When Blue Prism receives information I have found other RPA solutions refresh the application better. At this moment it's not the best application."
"They can add a reporting feature."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"The user experience could be better both from an RPA perspective and from a business perspective."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Blue Prism is rated 7.8, while WorkFusion is rated 7.8. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and NICE Robotic Automation, whereas WorkFusion is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, ABBYY Vantage and Camunda. See our Blue Prism vs. WorkFusion report.
See our list of best Robotic Process Automation (RPA) vendors.
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