We performed a comparison between Apple Xcode and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about OutSystems, Mendix, Salesforce and others in Mobile Development Platforms."The tool's most valuable features are debugging and code management."
"Xcode is pretty smart. It's easy to set up and works perfectly on Android."
"The most valuable feature of Apple Xcode is that it is up to date."
"It is stable and user-friendly."
"We like the ease of access and navigation that this solution provides."
"It is complete and relevant to the job at hand."
"Xcode has quite a bit of code error checking built-in, which is great. It also goes a step further and suggests fixes."
"It gave us professionalized, faster incident turn around times. Improved quality of information shared with our customers. Over time we build an extensive knowledge base that assists in both self-service as in services provided by the servicedesk when handling incidents."
"The solution is easy to use, simple to make queries, flexible to configure, integrates well, and supports all of our companies needs."
"The solution has very good automation tools."
"We consider the integration capabilities of the solution with other tools to be a valuable feature."
"I like the reporting aspect of it. It helps us know where we stand regarding the types of issues we're receiving... It also shows us trends. That enables us to possibly predict an issue that might come up in the future as well as what is happening right now. We will like that feature. With it, we can either avoid certain issues or know where we need to focus more regarding the service we provide."
"Change management is most valuable."
"ServiceNow has also enabled our Management Consulting business to provide Digital Transformation services for our clients the world over, as we use the platform as an accelerator for doing IT Target Operating Model transformations."
"It offers enhanced and efficient communication between the requester and the four pillar EDR through an online chat platform."
"We would like a 'light' version of this solution to be developed, as it currently uses a lot of memory space."
"It is a bit challenging to sign in."
"There should be additional documentation on App Store deployment. In terms of features, they're pretty much on top of where they need to go. I've been happy with its progress so far. As things evolve, they need to evolve to match that need."
"The size of Apple Xcode could improve. It is too large."
"There is a drag-and-drop visual system, but as soon as you do something dynamic, then you are unable to use it."
"As Apple has introduced more and more features on top of Xcode, it sometimes, but very rarely, hangs."
"It consists of multiple components and needs a simplified process. This particular area could be more stable."
"There is room for improvement in price."
"Change Management is the area I have found that this tool can be improved because there are so many fields which are missing, such as urgency of the customer request and how the priority is defined. These are some of the areas in which I found that BMC Remedy is much better than ServiceNow."
"There is inherent complexity with this tool because of the number of things that it can do."
"We can't update bulk tickets using a simple query language. Jira lets us update hundreds of tickets with one command. In ServiceNow, you need to select each task separately to close them. The dashboards could also be more user-friendly. Monday.com has better dashboards."
"Most people are discussing UIs, but I'm a developer. I would say 80-90% of the people would appreciate that, that's easy for them, but from a developer perspective, it's hard for me, because for me it's clunky"
"We are struggling with the scheduling part, but it doesn't necessarily mean that it is a ServiceNow issue. It could be the way we have configured it. We don't have it configured in a way where you can schedule a support call with our end users. We are looking for more automation in the box and the chat feature."
"Before implementing this solution, you should have the ITSM model in place for chain management requests. That is a prerequisite because you cannot perform tasks without it."
"We find it good in general. Obviously, there are areas of improvement for every capability. As they evolve more, if they keep on adding more intelligence into the capabilities, it will improve. The improvement areas are more integration across the landscape and more intelligence for the overall capability of the solution."
Apple Xcode is ranked 10th in Mobile Development Platforms with 7 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 212 reviews. Apple Xcode is rated 7.6, while ServiceNow is rated 8.4. The top reviewer of Apple Xcode writes "Efficient, up-to-date, and straightforward installation". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Apple Xcode is most compared with Xamarin Platform, OutSystems, Appium and Microsoft Azure App Service, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
We monitor all Mobile Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
