We performed a comparison between Arcserve UDP and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The data protection functionality is the most valuable feature of this solution."
"It's simple to set up."
"It is very stable."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"Our customers are happy with the product’s functionality."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The convenience of backing up and restoring simultaneously is very valuable."
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"Cloud integration."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN."
"The solution's stability is excellent."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Every time I change the disc, I have to do a full backup."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The time to backup servers that sit in DMZ must be improved."
"The technical support of the product is an area of concern where improvements are required."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Endpoint backup."
"Commvault Complete Data Protection would benefit from improving their training resources."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"Setup is complex."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"The initial setup is rather complex, especially when switching versions."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"The local support could be improved."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Arcserve UDP is rated 7.6, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and HPE StoreOnce, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto. See our Arcserve UDP vs. Commvault Cloud report.
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