We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"It's extremely intuitive."
"Great shareable and co-editing features."
"It's easy to search for information."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"The product gives the best user experience."
"Slack offers several valuable features. Firstly, they have a message deletion feature, which is now available in other software as well, but Slack was the one who introduced it in enterprise solutions."
"When we work with a platform like Slack, we can have one source without merging different document versions."
"Slack provides very fast communication."
"The huddle feature is valuable to me."
"The product is user-friendly."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"The cost of the solution is too high."
"The one way in which this solution could be improved is by offering better design and UI."
"The UX is a little bit all over the place."
"The product is considered expensive."
"It would be better if Slack had a 'select all' option to delete all the files."
"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."
"Slack should add a feature to schedule meetings."
"The product crashes when I use it on the desktop."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"The notifications on the phone are delayed."
"I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom."
"Slack tends to crash once a month."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and OpenText Documentum, whereas Slack is most compared with SharePoint, Symphony, Chatter, ChatWork and Zulip. See our Atlassian Confluence vs. Slack report.
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