Microsoft Teams vs Symphony comparison

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Microsoft Logo
5,275 views|2,122 comparisons
94% willing to recommend
Symphony Logo
840 views|689 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Teams and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Teams vs. Symphony Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I use the solution for messaging and chatting.""Valuable screen sharing feature.""It is an excellent all-around communications tool that works well for business purposes.""Using the solution's screen-sharing feature, we can go through a document together and take control.""SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature.""This solution is great for ad hoc video conferencing. It's so easy to start a meeting.""It is a stable solution.""You can add teams to a conversation. You can create reports, project plans, or many other things based on Microsoft solutions. It has improved communication between teams and within each team."

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"I found the RAM Commander module in Symphony to be the most valuable.""The solution is user-friendly, and it is very good security-wise.""The overall functions are good.""Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.""The entire product is good."

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Cons
"At times, we encounter difficulties with remote access through Teams, which requires improvement.""Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow.""Whiteboard tool not embedded in the solution.""If it's a group chat, then we can record the session, but we cannot record a one on one session.""Microsoft Teams withdrew the Wiki function, which was quite a good and useful feature.""It could be improved if it was easier to use and the interface was revamped.""It may be a little daunting to learn and is still a tool in development.""The product should improve its pricing."

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"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned.""Compared to established vendors, it lacks user flexibility and customization, especially in the PM module.""To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial.""The solution is very expensive, and its pricing could be improved.""The solution needs to improve CI."

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Pricing and Cost Advice
  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

  • "It's a costly product, but the number of available features justifies it."
  • "It is fairly an expensive product, but works for us."
  • "Symphony is expensive."
  • More Symphony Pricing and Cost Advice →

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    768,924 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you… more »
    Top Answer:The pricing is okay. The higher education department manages the subscription, so I am unaware of the licensing costs.
    Top Answer:The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen… more »
    Top Answer:Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
    Top Answer:The solution needs to improve CI.
    Ranking
    Views
    5,275
    Comparisons
    2,122
    Reviews
    106
    Average Words per Review
    331
    Rating
    8.4
    Views
    840
    Comparisons
    689
    Reviews
    4
    Average Words per Review
    318
    Rating
    7.0
    Comparisons
    Slack logo
    Compared 39% of the time.
    Drupal logo
    Compared 8% of the time.
    SharePoint logo
    Compared 6% of the time.
    Also Known As
    MS Teams
    Learn More
    Overview

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

    Sample Customers
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company16%
    Manufacturing Company14%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Educational Organization61%
    Financial Services Firm8%
    Government4%
    Computer Software Company4%
    VISITORS READING REVIEWS
    Financial Services Firm64%
    Computer Software Company6%
    Manufacturing Company5%
    Insurance Company3%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise63%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise9%
    Large Enterprise82%
    Buyer's Guide
    Microsoft Teams vs. Symphony
    March 2024
    Find out what your peers are saying about Microsoft Teams vs. Symphony and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Microsoft Teams is rated 8.2, while Symphony is rated 7.2. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Loom, Chatter and Huddle, whereas Symphony is most compared with Slack, Drupal and SharePoint. See our Microsoft Teams vs. Symphony report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.