We performed a comparison between Atlassian Confluence and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."This is a scalable solution that supports thousands of users."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"The solution is stable."
"The product has a valuable feature for quick verification of documents."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"Scalability-wise, I rate the solution a ten out of ten."
"It is a good collaboration tool."
"It's a very good solution."
"Most of our customers are very fond of the upgraded smart user interface."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Scalability is great. We can extend areas horizontally and vertically."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"The UX is a little bit all over the place."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"Atlassian Confluence is not really a community-friendly solution."
"There could be an option to collaborate with other users while editing the documents."
"There is no concept of peer review or a draft mode - whatever you write is live."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"User interface needs improvement (at least in the version we are using, desktop client)."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The tool's documentation is not proper and has missing information like steps."
"A dashboard with information would be nice to see."
"The solution needs to improve the user interface."
"OpenText Extended ECM's user interface could be improved."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Atlassian Confluence is rated 8.2, while OpenText Extended ECM is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Oracle Content Management.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
