We performed a comparison between Automation Anywhere (AA) and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The code, once developed, is pretty stable."
"Our workforce has limited capacity. By adding this solution, we can increase the amount of work coming in without adding to our workforce."
"Pulling data from web pages using Object Cloning has been an absolute delight."
"It's really easy to use. We have a number of people at our firm who are now certified RPA developers that had no development background. They did that just by the online training in some cases. In some cases, it was the online training, as well as a three day class that we brought in-house and had taught."
"The best feature is the drag-and-drop command. Users with less coding knowledge can also automate their end-to-end processes very easily."
"The standout qualities of Automation Anywhere were the ease of automation and that it is an intuitive tool. After a simple walkthrough, a couple of hours or two, you would be able to hit the ground running."
"Even as we were getting into RPA for the first time, I found it easy to understand this tool."
"Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"I work for an insurance company, and we use Datacap for document processing."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"It's a platform, not a configured application, so you can do what you want with it."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"AA should include more features in the mobile app, such as monitoring and debugging bots."
"We are still looking into some of its current capabilities, like IT Bot."
"The Image Recognition functionality should be enhanced to improve the accuracy of checkboxes."
"When we try to process structured documents but with some little pen marks, improper partitions, or faded documents, IQ Bot fails to extract data properly out of them."
"We could use more accuracy with IQ Bot."
"I would like OCR for video and text using the IQ Bot. It should also be available in an email tag format."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"An option should be provided to disable the flow and dual-mode since those are not used often by the developers, and hence take up extra space on the screen."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"The interface can be more intuitive."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"I give the scalability of the solution a six out of ten."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. Automation Anywhere (AA) is rated 8.4, while IBM Datacap is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture. See our Automation Anywhere (AA) vs. IBM Datacap report.
See our list of best Robotic Process Automation (RPA) vendors.
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