We compared Avanan and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"The product's scalability is good."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"There are several features that I consider valuable."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"The customizable rules allow you to change aspects."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"It is simple to deploy this platform and interact with the set features."
"The stability is very good."
"There is no downtime."
"It's very good at identifying threats."
"The solution scales well."
"The archive feature is valuable."
"The initial implementation is pretty easy to handle."
"The solution is very user-friendly."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"The custom alerts have to improve a lot."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The company should focus on adding threats that the solution is currently unable to detect."
"We need to be able to whitelist data at the backend."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The product must provide better malware detection."
"It is very difficult to find the required documentation."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"The system could be designed to give corporate emails first priority due to demands."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"They should come up with a mobile application so that it can be more flexible."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The product's deployment is complex and requires technical knowledge."
"The largest complaint that we hear from our customers is that there is no local support."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"We find the cost to be prohibitive."
"The scalability can be improved, and the solution can be optimized."
"The solution could be improved with the addition of PLP and email encryption features."
"Proofpoint Email Protection is an expensive solution."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Avanan is rated 9.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and AppRiver Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Avanan vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.