AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

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Amazon Web Services (AWS) Logo
299 views|223 comparisons
90% willing to recommend
Splunk Logo
2,043 views|1,379 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AWS Auto Scaling and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The various scaling options available, such as step scaling, are particularly useful.""The solution's monitoring effectively monitors our application and CPU utilization.""The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. When it reaches seventy percent, it sends me an email notification.""Our internal business applications are hosted in AWS Auto Scaling.""The health check integration feature ensures that the instances are healthy and capable of absorbing traffic, thus serving their purpose effectively.""The good thing about Autoscaling is that it provides the capacity to minimize downtime. So, it gives you the assurance of stability and robustness within your system.""When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements.""The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."

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"The glass tables are very helpful.""The observability is great and valuable.""We liked the built-in calculation of health scores.""Alerts and episodes are valuable to me.""ITSI's most valuable feature is that it's easy to integrate DLP.""The root cause analysis is very helpful for us.""The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.""We have a lot of teams using Splunk and they would be blind without it."

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Cons
"The billing and cost optimization of the solution could be improved.""The tool's stability could be improved.""The tool must include AI features.""It has latency issues. It depends on the distribution used, whether it's Amazon Linux, Windows Linux, etc. Occasionally, there are latency issues, which might lead to slower performance.""The speed of the solution must be improved.""We can have more auto scaling algorithms implemented in AWS Auto Scaling.""AWS Auto Scaling's documentation could be better.""The product’s pricing needs improvement."

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"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution.""Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal.""After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services.""It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework.""It would be good if an interface was included in the next release.""Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature.""ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""Splunk ITSI generates numerous false positives and has the potential for enhancement."

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Pricing and Cost Advice
  • "The pricing is good. I have not had any customers that have complained about the price."
  • "AWS Auto Scaling's price is high."
  • "The product has moderate pricing."
  • "The product is expensive."
  • "AWS Auto Scaling is a cheap solution."
  • "AWS Auto Scaling is an expensive solution."
  • "AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
  • More AWS Auto Scaling Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The various scaling options available, such as step scaling, are particularly useful.
    Top Answer:While I haven't found any significant need for improvement in AWS Auto Scaling, the setup can be a bit complex in some situations.
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Ranking
    Views
    299
    Comparisons
    223
    Reviews
    9
    Average Words per Review
    297
    Rating
    8.6
    Views
    2,043
    Comparisons
    1,379
    Reviews
    23
    Average Words per Review
    828
    Rating
    8.0
    Comparisons
    Also Known As
    AWS Auto-Scaling
    Learn More
    Overview

    AWS Auto Scaling monitors your applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost. Using AWS Auto Scaling, it’s easy to setup application scaling for multiple resources across multiple services in minutes. The service provides a simple, powerful user interface that lets you build scaling plans for resources including Amazon EC2 instances and Spot Fleets, Amazon ECS tasks, Amazon DynamoDB tables and indexes, and Amazon Aurora Replicas. AWS Auto Scaling makes scaling simple with recommendations that allow you to optimize performance, costs, or balance between them. If you’re already using Amazon EC2 Auto Scaling to dynamically scale your Amazon EC2 instances, you can now combine it with AWS Auto Scaling to scale additional resources for other AWS services. With AWS Auto Scaling, your applications always have the right resources at the right time.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Non Tech Company18%
    Retailer9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Government14%
    Computer Software Company13%
    Manufacturing Company13%
    REVIEWERS
    Financial Services Firm35%
    Computer Software Company18%
    Insurance Company12%
    Logistics Company12%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company14%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise10%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise2%
    Large Enterprise79%
    REVIEWERS
    Small Business10%
    Midsize Enterprise19%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence)
    March 2024
    Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    AWS Auto Scaling is ranked 27th in Application Performance Monitoring (APM) and Observability with 18 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. AWS Auto Scaling is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of AWS Auto Scaling writes "The product helps reduce costs and avoids interruptions to the customer experience". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". AWS Auto Scaling is most compared with Splunk Enterprise Security, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.