We performed a comparison between BambooHR and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, BambooHR came out ahead of SAP SuccessFactors, as our reviewers found SAP SuccessFactors more difficult to deploy, more expensive, and in need of general improvement.
"The scalability of BambooHR is good."
"The product is user-friendly."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"We use this solution for our end to end HR needs from onboarding and hiring to learning."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information."
"This is a scalable solution. We have not experienced any issues."
"BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee."
"The performance and goal management is good, and it has a fairly detailed employee central."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us."
"The solution is scalable. We have about 1,300 people using the solution."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"SuccessFactors' most valuable feature is performance management."
"The UI needs improvement because it needs to be more user-friendly."
"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"There are some issues with the job tab under my info where you add the salary."
"We cannot add more questions to the assessments if we want to."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"It would be useful to have the possibility to assign a task to the different users within the software."
"I would like to be able to configure objects from instances, not from import and export files."
"SAP resources are at the high end and anything you want to change or any customization is expensive."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"The integration between the recruitment module and employee central is a big problem."
"The initial setup could be simplified."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"User experience for this solution needs to be improved."
"I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution."
BambooHR is ranked 8th in Talent Management with 31 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. BambooHR is rated 8.2, while SAP SuccessFactors is rated 7.8. The top reviewer of BambooHR writes "HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". BambooHR is most compared with HiBob, Workday, UKG, SunFish DataOn Philippines Inc. and Personio, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and eightfold.ai. See our BambooHR vs. SAP SuccessFactors report.
See our list of best Talent Management vendors and best Cloud HCM vendors.
We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.