We performed a comparison between Barracuda Email Protection and Cisco Secure Email based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on peerSpot user reviews, Barracuda Email Protection is more affordable and user-friendly, while Cisco Secure Email offers more advanced features and customization options.
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The deployment capability is a great feature."
"The basic features are okay and I'm satisfied with the Defender."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The product is not resource-intensive."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable features are security and ease of use."
"The product is easy to deploy and maintain."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"Administration of the email domains and custom filters are easily done via the web interface."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"The product blocks spam emails."
"Configuration requires going to a lot of places rather than just accessing one tab."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"There is room for improvement in terms of reporting."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"There is room for improvement with the UI."
"The UI needs to be more user-friendly."
"The solution's reporting mechanism is a little poor and could be improved."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"They could simplify the licensing and the pricing."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The platform's pricing needs improvement."
"Barracuda Essentials can improve by continually adding more features."
"I would like to see better integration with other products."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"I am not satisfied with the solution's reporting and logging."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"The reporting functionality needs to be improved."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"There could be additional DLP functionality for it."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"We would like to see more options for the customization of content filters."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while Cisco Secure Email is ranked 2nd in Email Security with 56 reviews. Barracuda Email Protection is rated 8.8, while Cisco Secure Email is rated 8.4. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Fortinet FortiMail, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense. See our Barracuda Email Protection vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.