We performed a comparison between Barracuda Email Protection and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"When we got the service, it included the email archiver with unlimited storage."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The solution is straightforward to set up."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The solution is very user-friendly."
"It is a very scalable solution."
"The solution scales well."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"It's a mature product. It does a good job in detection."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"They could simplify the licensing and the pricing."
"The solution's reporting mechanism is a little poor and could be improved."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"Barracuda Essentials can improve by continually adding more features."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The largest complaint that we hear from our customers is that there is no local support."
"Proofpoint Email Protection could improve by reducing the price."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"The high cost of the product is an area of concern where improvements are required."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
Barracuda Email Protection is ranked 4th in Office 365 Protection with 13 reviews while Proofpoint Email Protection is ranked 2nd in Office 365 Protection with 44 reviews. Barracuda Email Protection is rated 8.8, while Proofpoint Email Protection is rated 8.4. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP) and Sophos Email, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail. See our Barracuda Email Protection vs. Proofpoint Email Protection report.
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