We performed a comparison between Barracuda Email Security Gateway and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."It is an excellent, intelligent solution that provides maximum security from email attacks."
"The solution's anti-spam features are its most valuable aspect."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"The feature that sets Barracuda apart from other solutions is the Office 365 cloud-to-cloud backup."
"The solution helps us to block some blacklisted emails."
"The solution is scalable."
"The solution has a very good log-in to the UI when compared to other solutions."
"It's scalable and stable."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"The reporting can be improved."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"This product can always be made more secure."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Barracuda Email Security Gateway is rated 8.0, while IceWarp is rated 8.6. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and Symantec Messaging Gateway.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.