We performed a comparison between BigFix and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"The price is low and quite competitive with others."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"This is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"Software distribution and patch management are the most valuable."
"Ability to run custom reports and custom relevance."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"I like the inventory and life cycle management feature."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs."
"The solution offers excellent detection and integration capabilities."
"The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today."
"I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."
"The ability to get queries by pressing the "tab" button is a plus for SentinelOne."
"The external drive scanning is great."
"The deep visibility feature is valuable. It is helping enrich our IR team in their investigations."
"The tool has helped us streamline and centralize things with a single solution. We are a small organization with a handful of people managing multiple sites. It is a simple tool with an easy-to-use UI. The product has an intuitive and up-to-date GUI."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The only minor concern is occasional interference with desired programs."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Security could always be better."
"The learning curve was a little steep."
"The anti-ransomware technology takes up a lot of disc space."
"Some of the reports that are exported through SentinelOne can be complicated for people who are not IT professionals. For example, we have some people within our leadership who would like to know why we are spending so much money on their product, and one of the ways that we are able to do that is through reports. Some of those reports are pretty easy to understand, and some of them are very complicated. Because they are not IT or security professionals, they may not have the same grasp. I wish their reporting feature was a little better."
"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."
"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."
"The filtering features of the application management console could be improved."
"There is room for improvement with the management interface. It could be more user friendly."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. BigFix is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform. See our BigFix vs. SentinelOne Singularity Complete report.
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