We performed a comparison between Bitdefender GravityZone EDR and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The stability is very good."
"NGAV and EDR features are outstanding."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The performance is great."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"Great protection against malware, ransomware, and any other forms of malicious software."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"The most valuable features are the solution's thorough detection and ease of use."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"The solution can be scaled to handle different threats."
"The initial setup is straightforward."
"Stability-wise, it is very good and we have had no trouble."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"Its ease of use in deploying it and regular updates are most valuable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution is not stable."
"The solution should address emerging threats like SQL injection."
"Cannot be used on mobile devices with a secure connection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I haven't seen the use of AI in the solution."
"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"The installation is not straightforward and should be easier to do."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"If we could directly push the agent to the script, it'll be very good."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"Is not a full anti-ransomware solution."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"The solution could be more secure and scalable."
"The detection and response can always be improved."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 54 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Bitdefender GravityZone EDR is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Trend Micro Deep Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Bitdefender GravityZone EDR vs. Symantec Endpoint Security report.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
