We performed a comparison between Bitrix24 and LeadSquared based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support was intuitive and had good documentation."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"It is easy to use and very stable."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Offers, a free version."
"It's a very easy-to-use product."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The most valuable feature of LeadSquared is the customization."
"The initial setup is very easy."
"The stability could be improved."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"I would like to see improvements with Bitrix24's marketing automation."
"The client interface is not very user-friendly."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"We didn't have the ability to customize the solution."
"Bitrix24’s interface needs to be improved."
"The solution’s UI could be more user-friendly."
"The solution can get quite expensive, especially as you add more users."
"The notifications and workflow management can be improved in LeadSquared."
Bitrix24 is ranked 10th in CRM with 18 reviews while LeadSquared is ranked 28th in CRM with 3 reviews. Bitrix24 is rated 7.4, while LeadSquared is rated 7.4. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp, whereas LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud. See our Bitrix24 vs. LeadSquared report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
