We performed a comparison between Bitrix24 and monday.com based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Offers, a free version."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"I am impressed with the solution's ability to customize workflows."
"It's a very easy-to-use product."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The data interpretation feature in Bitrix24 is good."
"monday.com is easy to set up."
"We can have different boards for different needs."
"I like the ability to customize so that we can create a system that works for us, and easily iterate it as things change."
"It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project."
"Monday.com has been helpful to us in multiple ways, however, primarily it has been great in the ability to think through details and assign them to different coworkers."
"It has kept all our departments accountable and gives a quick birds-eye to see how projects are progressing."
"The analytics view is very powerful with Gantt charts and multiple chart visualizations."
"We use also integration with Jira, to see the updates so the CSM team can see the update from Jira."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Bitrix24’s interface needs to be improved."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The client interface is not very user-friendly."
"The solution’s performance could be made faster."
"The stability could be improved."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"We didn't have the ability to customize the solution."
"There should be on-screen PC/Mac notifications when the website/service is not open on the screen."
"The Graphic User Interface (GUI) needs improvement."
"Subitems could be reworked a little so that they’re more helpful."
"The pricing is a bit steep, and it's built on tiers rather than incremental users (not ideal for a small company that's adding people slowly)."
"While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."
"I find that I cannot customize my automation for Slack as much as I need."
"They have glitches every once in a while that will put employers in a position to not be able to use the platform."
"There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com."
Bitrix24 is ranked 10th in CRM with 18 reviews while monday.com is ranked 1st in CRM with 222 reviews. Bitrix24 is rated 7.4, while monday.com is rated 9.4. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and Microsoft Project, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project. See our Bitrix24 vs. monday.com report.
See our list of best CRM vendors, best Project Management Software vendors, and best Project Portfolio Management vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
