We performed a comparison between Camunda and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes."
"The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"Camunda's process diagram creation and deployment is very easy."
"The visibility – the diagrams you create – and then being able to automate based on them are valuable features. It's easy to explain and comprehend, and the integration aspects are valuable."
", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."
"The flexibility is great."
"The graphical interface is very beneficial."
"It's a pretty robust product."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"WorkFusion's SAP integrations are really good."
"This solution has great document recognition capabilities."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."
"The business model could be easier to understand."
"I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"They could provide more documentation regarding the integration of different programming languages."
"When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access."
"The migration strategy needs to be improved."
"Without a proper frontend, the business cannot effectively use the platform."
"We are having some database issues, but we are addressing them."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
Camunda is ranked 1st in Process Automation with 69 reviews while WorkFusion is ranked 14th in Process Automation with 30 reviews. Camunda is rated 8.2, while WorkFusion is rated 7.8. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and IBM BPM. See our Camunda vs. WorkFusion report.
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