We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The Event Management is outstanding; still is the most interesting part of the product."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"It is very helpful to be able to apply rule-based routing to alerts."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"I like the historical reporting of observer metrics."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The product’s auto-remediation feature helps with automation."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"It has good graphs of what is going on within the operating system."
"Being able to make and customize management packs and send out notifications is very valuable."
"The product must provide application or service monitoring features."
"It would be better if the initial setup and deployment were more straightforward."
"More modules for less popular applications and better documentation."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The solution could improve its price."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"I would like to see them improve their network monitoring."
"All of the areas of reporting are very bad and need to be improved."
"Of course, price is always an issue with Microsoft and could be improved."
"The management of the servers could be better."
"I would like to see better support for monitoring Unix-based systems."
"In a future release, they should add email notification alerts."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"There could be more integration of SIM in the solution."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Oracle Enterprise Manager, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI. See our BMC TrueSight Operations Management vs. SCOM report.
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