We performed a comparison between BMC TrueSight Server Automation and Control-M based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."There has been a noticeable increase in productivity for both my organization and clients."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The initial setup is not complex."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"I like that we can implement conditional access."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The best feature of the solution is patch automation."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Scalability is good."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The most important feature is the schedulings."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"It gives us more speed to deliver services and applications, and we rely on security."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"First of all, the shift from manual to automation has been valuable. We have a tool that can automate."
"You can let users access the system and manage jobs: self-service."
"The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks."
"BIM is helpful because we do not miss any SLAs, as we get to know the issue well in advance. It is the topmost service that has helped us provide better solutions for the business."
"In the client, it provides a unified view for me. I can alter the view that I want to see jobs and conditions. This is nice to have. The fact that you can see everything in one space is very important, especially these days where everything is about data and monitoring as well as because we are working from home on a global basis. So, I can monitor jobs in real-time, along with any failures or anything that might be stuck. The real-time monitoring and the ability to see everything in one place is important for us because we operate 24/7."
"Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It also provides the ability to filter. So, if I don't want to see everything, I can also narrow it down or open ViewPoint. This is very important since we have thousands of jobs to monitor. If we did not have this ability, it would be very difficult to see what is going on."
"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
"Control-M has helped us resolve issues 70% to 80% faster. It provides us with alerts instead of having someone go to that particular server and check the logs to determine where the issue is. We can simply click on the alert information, then everything is in front of us. This provides us with time savings, human effort savings, and process savings."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"The initial setup is a little bit complex."
"I would like some integration with the Microsoft reporting platform Power BI."
"The security features should be improved."
"The synchronization could be improved."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"I would like to see more container integration in the next release of this solution."
"BMC TrueSight Server Automation's scripting needs improvement."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"We would like to see this solution handle more multitasking."
"There is no other functionality available to patch the containers that we need to include."
"The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use."
"The main area that could be improved would be documentation, just like every other software product out there!"
"The stability of Control-M has Not been great. A big thing we've been trying to work on with BMC is observability. Modern applications should be observable and resilient, but we're finding that sometimes Control-M is not very resilient and many times Control-M is not very observable."
"Sometimes, with technical support, they will take feedback, but you don't know where that feedback goes or if it proceeds along in the thought process."
"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting. I would like to see better reporting options. I would like to be able to pull charts or statistics that look nicer. Right now, we can pull some data, but it is kind of choppy. It would be nicer to have enterprise-level reporting that you can present to managers."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"The stability could be improved. I ran into an issue with a recent Control-M patch. The environment would become unstable if security ports were scanned. This is an area they need to improve on, but ultimately it's a relatively small improvement."
"Its installation can be better. Currently, we have to install it manually. The file transfer feature can also be improved. It is not very easy to transfer a file from business to business. In terms of new features, they can include new technologies. It can have API integration."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Control-M is ranked 4th in Process Automation with 110 reviews. BMC TrueSight Server Automation is rated 8.2, while Control-M is rated 8.8. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation.
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