Bonita vs ServiceNow Orchestration comparison

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Bonitasoft Logo
3,884 views|2,512 comparisons
96% willing to recommend
ServiceNow Logo
2,682 views|1,734 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bonita and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Bonita vs. ServiceNow Orchestration Report (Updated: May 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Process automation with Bonita BPM is really easy.""Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff.""Bonita is user-friendly.""The user interface is easy to use.""We use the tool to validate and give access to the users. It is for access management.""I really enjoy using the workflow management.""Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others.""Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."

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"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.""There are a lot of ready to use orchestration custom packs.""Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""The product has a flexible interface for development.""It's probably the best product out there.""The iTerm suite is also crucial for visibility and optimization.""Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.""It's scalable."

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Cons
"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution.""There could be an improvement in IoT connectivity.""I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful.""It would be nice to have a wizard to help walk through the development process and create a backbone.""Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated.""The dashboard has limited features.""There is a considerable learning curve.""Installation could be made easier."

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"We cannot perform GUI automation using the tool.""There can be gaps in integration.""The deployment requires awareness among the project staff.""I would like a user experience module to be added.""There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly.""Efficiency of some features could be improved.""There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."

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Pricing and Cost Advice
  • "have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."
  • "Price to service ratio with Bonita BPM is good."
  • "I believe this is a very good financial choice."
  • "The Community Edition comes free of charge."
  • "We are using the Community Version, which can be used free of charge."
  • "Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
  • "The price of the solution is reasonable."
  • "The price is fair for what we are using the solution for."
  • More Bonita Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:The user interface is easy to use.
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    12th
    out of 66 in Process Automation
    Views
    3,884
    Comparisons
    2,512
    Reviews
    6
    Average Words per Review
    366
    Rating
    8.3
    13th
    out of 66 in Process Automation
    Views
    2,682
    Comparisons
    1,734
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Also Known As
    Bonita BPM
    Learn More
    Overview
    Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    REVIEWERS
    Energy/Utilities Company20%
    Financial Services Firm20%
    Computer Software Company20%
    Retailer10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Comms Service Provider10%
    Educational Organization8%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise14%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise12%
    Large Enterprise62%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    Bonita vs. ServiceNow Orchestration
    May 2024
    Find out what your peers are saying about Bonita vs. ServiceNow Orchestration and other solutions. Updated: May 2024.
    770,141 professionals have used our research since 2012.

    Bonita is ranked 12th in Process Automation with 27 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Bonita is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Bonita writes "A simple and lightweight college course automation system with third-party integrations". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Bonita is most compared with Camunda, Bizagi, Apache Airflow, IBM BPM and ProcessMaker, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration. See our Bonita vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.