We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides an easy way to integrate with the architectural environment."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"Being able to use a Java-based solution makes the product flexible."
"Camunda's process diagram creation and deployment is very easy."
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"Camunda's most valuable feature is its ability to integrate with different products."
"I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable."
"The solution effectively automates business processes."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"There are a lot of ready to use orchestration custom packs."
"Great with IT processes and business processes."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The data visualization is good."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"The product has a flexible interface for development."
"An improvement would be to support Angular 2 instead of AngularJS, which is quite old."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."
"The product does not have a dictionary."
"The GUI needs to be improved, with more configuration options."
"Would be helpful if there were additional out-of-the-box activities."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"I would like to see the forms engine available in the open-source version of this solution."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"We cannot perform GUI automation using the tool."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"I would like a user experience module to be added."
Camunda is ranked 1st in Process Automation with 69 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Visio, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BMC TrueSight Orchestration and BIC Process Execution. See our Camunda vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
