We performed a comparison between Nintex Process Platform and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
"I really like the visual representation. It actually looks like a flow chart, which is nicer than a SharePoint Designer workflow, which doesn't have that ability."
"It has helped us a lot, especially during the initial phase of a project where most of the things are done on paper."
"The technical support is very good."
"It is a scalable product."
"It has a lot of features for creating and managing workflows, as well as for integrating with other applications. Nintex offers features, particularly to ensure a user-friendly experience."
"The SharePoint feature is a really good connection, there are many features that are good."
"Allows to use workflow for simple approvals and LazyApproval. The feature is easy to implement for mobile approval."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"It's probably the best product out there."
"The solution effectively automates business processes."
"Great with IT processes and business processes."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The data visualization is good."
"The product has a flexible interface for development."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"The solution is a bit too expensive. It could be cheaper."
"The tool lacks to offer support for the Arabic language, and it needs consideration."
"Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ."
"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."
"The product’s support for the mobile platform and its ability to handle artificial loads could be better."
"The license pricing is too high currently for Nintex Workflow."
"I would also like to see the BPM features from Pega implemented, that have to do with the implementation of AI, and the robotics."
"Currently, it's taking quite some time to deploy a package, it needs improvement"
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"The deployment requires awareness among the project staff."
"There can be gaps in integration."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"We cannot perform GUI automation using the tool."
Nintex Process Platform is ranked 8th in Process Automation with 21 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Nintex Process Platform is rated 8.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and IBM Business Automation Workflow, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, BMC TrueSight Orchestration and BIC Process Execution. See our Nintex Process Platform vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
