We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."
"The most valuable features are the management of internal processes, the ability to execute from design and the model for internal processes, the ability to make processes visible, and the ability to have information about the current state of each instance."
"It is quite easy to build a simple process without any knowledge of programming."
"For an internal project, this is a solution that you can install and have up and running quite quickly."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"Using the BPMN helps us to have a common shared communication language when discussing processes."
"Camunda Platform has a very good interface for workflow and business process design."
"The most valuable features are performance and integration."
"It is an open the platform with API integration with other systems. Salesforce, it is not a software. It is very famous and available. When you are creating leads, generating leads, opportunities, it is wonderful in the reports as well. Dashboards are amazing."
"It is a one-stop shop for running anything related to sales. You can do a lot of things."
"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."
"The user interface is pretty simple."
"There are many extremely useful features."
"This product is lightweight."
"I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise."
"The support offered by the product is an area of concern where improvements are required."
"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."
"The initial set up could be simplified, it's complex."
"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."
"Would be helpful if there were additional out-of-the-box activities."
"It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things."
"An area for improvement would be the ease of configuration."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"The areas revolving around archiving and backup in Salesforce Sales Cloud are not as advanced as some of the other solutions in the market."
"The cost of this solution could be improved."
"It could have a more user-friendly interface."
"I would like if Sales Cloud had the flexibility to create or edit the forms used to submit requests. Right now, they're fixed, and users can't edit them. Only administrators have editing privileges, so it takes too long to make changes."
"I need to do a lot of customization to implement an ERP solution for an energy and utilities client versus a BFS client. Salesforce should look at the common customizations each client wants and see how much of that can be standardized into industry-specific specific solutions. That would speed up implementation, so we don't need to go through the same steps a hundred times. Salesforce could do it once and put it out for the rest of the clients to use it."
Camunda is ranked 2nd in Business Process Design with 69 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 94 reviews. Camunda is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Siebel CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
