We performed a comparison between Camunda Platform and Pega BPM, based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users show a greater preference for Camunda Platform, as Pega BPM is less stable, intuitive, and might have a less effective support team.
"The solution is good for data models."
"The flexibility is great."
"I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine."
"The integration with almost any language, product, and even human tasks, is valuable. It's very seamless to integrate into existing systems. It doesn't require you to rewrite a lot of your existing system. That's where it really stands out."
"Provides an easy way to integrate with the architectural environment."
"Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."
"The robotic process automation has increased the confidence of business users."
"Pega BPM offers a lot of out-of-the-box functionalities."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The solution offers excellent workflows."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"The stability has been good. We haven't had any issues."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"I'm from the .NET world and I would like to use it, rather than Java."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"Documentation can be improved."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"We have faced problems with the performance."
"Customization and tech stack could be up-to-date."
"If they could build some scripts or some configuration to get it up and running in a Docker environment, that would be good. I didn't find anything when on Docker, however, maybe they have something and I didn't see it yet."
"Process interfaces between diagrams could be improved."
"Pega's technical support could be better."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"The pricing model needs to be improved. Right now, it's too expensive."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The solution would benefit from more integration capabilities."
Camunda is ranked 1st in Business Process Management (BPM) with 69 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Camunda is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Camunda is most compared with Apache Airflow, Bizagi, IBM BPM, Appian and Bonita, whereas Pega BPM is most compared with ServiceNow, Appian, Microsoft Power Apps, IBM BPM and OutSystems. See our Camunda vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
