We performed a comparison between Celonis and SAP Signavio Process Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have in-built connectors for connecting to various systems."
"I would rate the stability a ten out of ten. It's very good. It offers good data consistently."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"In my opinion, it's quite an advanced tool."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
"The product is relatively user friendly, it does what you need it to do."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"Being able to deploy in shorter cuts."
"The most valuable feature is the integration model."
"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."
"The product helps us build solid business use cases."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"The tool must have better process graphs."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"The price is high for us."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"It would be helpful if they could categorize processes into tier levels."
"They could provide artificial intelligence where, based on data they collect from reference cases, they could give us suggestions."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
"It could be more scalable."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."
"The UI could be improved."
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Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Intelligence is ranked 6th in Process Mining with 13 reviews. Celonis is rated 8.4, while SAP Signavio Process Intelligence is rated 7.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Intelligence writes "A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Intelligence is most compared with UiPath Process Mining, Software AG ARIS Process Mining and QPR ProcessAnalyzer. See our Celonis vs. SAP Signavio Process Intelligence report.
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