We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The mobile application management, MAM, is the most useful aspect of the solution."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"In terms of technical support, you will get an immediate response."
"The conditional access policies that we set up are very useful."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"Initial setup was easy."
"It’s helped us manage our endpoints."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."
"It's extremely competitive and very good for a product in this sphere."
"It's very easy to just keep adding devices as needed."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"The solution is easy to implement."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"The technical support could be improved."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."
"The tool's pricing needs to be more flexible like Cisco's."
"There is room for improvement in terms of pricing."
"The price could be better."
"The price of the solution could be reduced."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"User interface is basic and not very intuitive."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The price could be lower."
"Its integration with Microsoft Teams could be better."
"The UI has room for improvement."
"The look needs to be updated and it could be simpler to use."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while IBM MaaS360 is rated 7.8. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and ManageEngine Endpoint Central. See our Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report.
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