We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"The conditional access policies that we set up are very useful."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The solution is easy to implement."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The location and remote management services are the most valuable."
"The feature that we find most valuable is the corporate email pushing."
"The most valuable features are the ones that control the leaking."
"The most valuable feature is the security policies."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature of this solution is the multi-platform support."
"The contained browser is a good feature."
"We find it to be reliable."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"There are a couple of issues with stability."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"Could benefit from user having more control over devices."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"Its integration with Microsoft Teams could be better."
"It would be ideal to add support for the distribution of windows.exe applications."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"Local technical support would be helpful."
"User interface is basic and not very intuitive."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"The pricing could always be better."
"Setup is not too complex."
"The portal is not user-friendly."
"The technical support could be improved."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"There should be better compatibility with Linux devices."
"When we had some issues, the support did not respond quickly, and they did not provide a solution."
"One thing VMware needs to improve is compatibility with different operating systems."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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