We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support, in general, has been quite helpful."
"It has a useful device management feature."
"The initial setup is not overly complex or difficult."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"At the moment, Autopilot is the most valuable feature."
"The solution is easy to use and it has good performance."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"The proprietary standards and modules are the most valuable features."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"We can reconfigure a client’s setup remotely with minimal effort."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The solution is quite user-friendly."
"The solution provides us with data protection."
"The security features work well."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The initial setup process is straightforward and fast."
"There can be delays in the deployment of new policies."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"Intune does not provide real-time visibility."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"The price of the solution could be reduced."
"The tool's pricing needs to be more flexible like Cisco's."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"Sometimes, the integrations are a bit tough."
"There is room for improvement in terms of pricing."
"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"It would be beneficial to have better integration with other OS."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"We would like to see graphics showing the use of each device."
"It could be more secure."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"The product does not work well in iOS."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Sophos Mobile is rated 7.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Microsoft Enterprise Mobility + Security, whereas Sophos Mobile is most compared with Jamf Pro, ManageEngine Endpoint Central, VMware Workspace ONE, Lookout and Ivanti Neurons for MDM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Sophos Mobile report.
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