Cisco TelePresence vs Webex comparison

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1,047 views|589 comparisons
83% willing to recommend
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Read 113 Webex reviews
4,570 views|1,833 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco TelePresence and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco TelePresence vs. Webex Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.""PresenterTrack cameras improve the meeting experience.""We have a dual screen option to enable video and content sharing.""It was stable. So, I would rate the stability a ten out of ten.""Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity.""The configuration is a valuable.""TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money.""The SpeakerTrack feature is the most valuable feature."

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"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable.""The video quality is good.""Screen share is the most valuable feature.""The most valuable feature is the ease of use.""Integrates well with other Cisco solutions.""The solution is useful for communication.""I have found Webex to be stable.""The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom."

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Cons
"The price of Cisco TelePresence overall should be reduced.""I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added.""MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability.""The tool is expensive.""The calling features can be improved.""I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."

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"The only thing it maybe needs is a chat.""The accessibility of the share screen option provided by the product is an area of concern where improvements are required.""This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication.""We have had issues where some of the invited participants are not able to join the meeting.""The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past.""I do not like the solutions functions.""The performance is not always good and could be improved.""Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."

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Pricing and Cost Advice
  • "Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
  • "I will rate the tool's pricing an eight out of ten."
  • "The pricing is expensive, therefore I rate it an eight out of ten."
  • "We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
  • More Cisco TelePresence Pricing and Cost Advice →

  • "I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
  • "The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
  • "Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
  • "The pricing of this solution is fine and I am satisfied with it."
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • More Webex Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It was stable. So, I would rate the stability a ten out of ten.
    Top Answer:There can be some features to enhance the collaboration. For example, with 50 participants using physical devices, some might want to join from other software like Teams, Link, or Skype. That wasn't… more »
    Top Answer:Overall, I would rate the solution a seven out of ten.
    Top Answer:Scalability-wise, I rate the solution a ten out of ten.
    Top Answer:The accessibility of the share screen option provided by the product is an area of concern where improvements are required.
    Ranking
    9th
    out of 63 in Virtual Meetings
    Views
    1,047
    Comparisons
    589
    Reviews
    5
    Average Words per Review
    340
    Rating
    7.6
    2nd
    out of 63 in Virtual Meetings
    Views
    4,570
    Comparisons
    1,833
    Reviews
    14
    Average Words per Review
    320
    Rating
    7.8
    Comparisons
    Also Known As
    TelePresence
    Cisco Spark
    Learn More
    Overview
    Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Sample Customers
    Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Government11%
    Financial Services Firm10%
    University9%
    REVIEWERS
    Computer Software Company19%
    Comms Service Provider13%
    Financial Services Firm12%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization79%
    Computer Software Company5%
    Financial Services Firm3%
    Government3%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    REVIEWERS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise81%
    Large Enterprise14%
    Buyer's Guide
    Cisco TelePresence vs. Webex
    March 2024
    Find out what your peers are saying about Cisco TelePresence vs. Webex and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while Webex is ranked 2nd in Virtual Meetings with 113 reviews. Cisco TelePresence is rated 8.0, while Webex is rated 8.0. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Cisco TelePresence is most compared with Zoom, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Huawei Video Conferencing Platform. See our Cisco TelePresence vs. Webex report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.