We performed a comparison between Cisco TelePresence and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."PresenterTrack cameras improve the meeting experience."
"The SpeakerTrack feature is the most valuable feature."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"The configuration is a valuable."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"We have a dual screen option to enable video and content sharing."
"It was stable. So, I would rate the stability a ten out of ten."
"I find Zoom's sharing features, particularly presenting slides, quite useful. While I'm uncertain if it outperforms Teams in this aspect, I appreciate its functionality. Its breakout room feature is good."
"Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams."
"The product has video access which is a great feature."
"I like Zoom's breakout session feature."
"The product's initial setup phase was easy."
"The biggest advantage with Zoom, compared to other similar products, is the simplicity."
"Zoom's content shareability and chat support are the most valuable features."
"Zoom did everything that we needed it to do."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The tool is expensive."
"The calling features can be improved."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The price of Cisco TelePresence overall should be reduced."
"I think Zoom is not secure."
"Zoom could improve by having more dashboards."
"Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete."
"I would like to see an integration with Microsoft."
"If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today."
"When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure."
"I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start."
"Zoom could be more scalable."
Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Cisco TelePresence is rated 8.0, while Zoom is rated 8.4. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Cisco TelePresence is most compared with Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco Meeting Server and ON24 Platform. See our Cisco TelePresence vs. Zoom report.
See our list of best Virtual Meetings vendors.
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