We performed a comparison between CyberArk Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The setup, via cloud, is simple."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"CyberArk Identity is a mature product."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The solution is easy to use for our managers."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The most valuable feature is the integration with the Active Directory."
"As our identity model continues to mature, probably the Federation is most valueable."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"It is very scalable. We have a very large customer base: 75 million customers."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"We would like to see an improvement in the ability to manage mobile devices."
"The user interface could be improved."
"The OpenID features could improve in CyberArk Identity."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"Some of the new protocols, like OAuth 2.0, could be improved."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"I'd like to see a rework of the user directory configuration."
CyberArk Identity is ranked 8th in Access Management with 17 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. CyberArk Identity is rated 8.2, while Symantec Siteminder is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity and PingAccess.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
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